BYD Walkie Rider PTW20S

Product description:

Introducing the innovative BYD PTW20S, a robust pedestrian pallet truck designed for high-demand retail and warehouse environments, with an impressive rated capacity of 2000kg. This pallet truck stands out with its compact design, featuring an onboard charger as standard equipment. The PTW20S sets itself apart by providing extended operating hours on a single charge compared to rival models, delivering cost and time savings for operators.

Product Parameter:

   Classification:

1. BYD Iron-Phosphate Technology

2. Battery 24V 130Ah,AC drive

3. AC control

4. On-board charger 24V 30A

5. 3-hour charging time,

6. Cornering speed reduction

7. 5V USB port

8. Single load wheel

   Optional configuration:

1. 1-hour fast-charging solution

2. Charger 24V 100A

3. Fork size on request

4. Tandem load wheel

5. Cold store preparation

6. 1465mm load backrest

7. Anti-slip drive wheel

8. Dual-wheel load-bearing

9. Customized fork100A charger (with REMA plug)

10. 100A charger (with national standard plug)

11. 30A vehicle-mounted charger

Use:

Warehousing and Logistics industry, manufacturing industry, retail industry, electronics industry, food and beverage industry, pharmaceutical industry, agriculture.

   Product advantages:

1. Compact and Streamlined Design: Featuring a pedestrian-style operation and an open-frame structure, it offers effortless and nimble handling for quick and efficient cargo transport. With a width of just 0.5 meters, it's the perfect choice for on-the-go cargo movement.

2. Convenient Charging Solutions: Equipped with an onboard charger and fast charging technology, it allows for rapid and on-demand charging. Additionally, it comes with a national standard charging port, ensuring convenient, trouble-free, efficient, and safe charging.

3. Effortless Operation: Simply grip the handle and effortlessly rotate the control handle, enabling a maximum turning angle of 180° for straightforward operation. The stepless speed control system enhances maneuverability and overall performance, achieving optimal efficiency.

4. Impressive Power and Performance: Engineered with advanced batteries, motors, and electronic controls, it delivers exceptional powertrain performance. This addresses the need for efficient back-and-forth cargo transport within warehouses, significantly improving overall logistics efficiency.

Product inspection:

BYD Forklift, as a manufacturer, diligently conducts extensive product inspections and enforces stringent quality control measures during the production of forklifts, ensuring that each unit meets exceptionally high standards of quality and performance. This rigorous quality assurance process begins with Raw Material Inspection, where BYD meticulously examines the raw materials employed in production, encompassing steel, electronic components, lubricants, coatings, and more. These raw materials must adhere to precise quality standards and specifications.

Furthermore, the Manufacturing Process Inspection involves continuous monitoring and scrutiny of critical manufacturing steps to ensure that every component conforms to design specifications. This includes meticulous inspections of welding, mechanical processing, electrical connections, and various other aspects of production.

Upon assembly completion, BYD conducts comprehensive Performance Testing to assess the Forklift's engine power, suspension systems, brake systems, driver control systems, and more. This rigorous evaluation ensures that the forklift's performance aligns with specified standards.

Safety is a paramount concern, prompting BYD to subject its forklifts to rigorous Safety Testing, encompassing collision tests, stability assessments, electrical safety examinations, and various other safety-related evaluations to meet and exceed relevant safety standards.

To maintain product consistency and excellence, BYD implements a comprehensive Quality Control system that includes inspection and testing protocols, meticulous documentation, employee training, and various other measures.

The Final Inspection, performed post-production, entails a thorough examination of every aspect of the forklift to ensure precise component installation, absence of any evident defects, and top-notch performance.

Following successful completion of all requisite inspections and tests, forklifts may earn relevant product certifications, serving as testament to their compliance with international and regional quality and safety standards.

Packaging and transportation:  

The manufacturer and suppliers typically take responsibility for the packaging and transportation of forklifts to ensure that these products remain undamaged during transit.

Packaging: To safeguard the appearance and mechanical components of forklifts from any potential harm, it is customary to package them before they leave the factory. This packaging process often incorporates the use of protective materials such as wooden crates, foam padding, plastic film, and sturdy strapping materials, all of which are employed to shield the forklifts from impacts, bumps, and collisions that may occur during transportation.

Inspection and Testing: Before forklifts embark on their journey from the factory, manufacturers meticulously subject them to rigorous inspections and comprehensive testing. The aim is to guarantee that every aspect of the forklift functions correctly and that they are fit for safe transportation. This comprehensive evaluation includes scrutiny of mechanical components, batteries, brake systems, and various other crucial elements.

Shipping: Once the forklifts are securely packaged and have successfully passed the stringent inspections, they are prepared for shipping. The choice of transportation mode for the forklifts depends on factors such as distance, destination, regional requirements, and customer preferences. Options may include road transportation, sea shipping, air freight, or other suitable methods to ensure a safe and timely delivery.

Documentation and Permits: To ensure compliance with the regulations and stipulations of the destination country or region, the manufacturer and suppliers may need to provide relevant documents and permits. This crucial step ensures that the forklifts are legally permitted to enter and operate within the destination country or region, thereby facilitating a smooth and lawful transportation process.

Company introduction: 

BYD Forklift, a subsidiary of BYD Co., Ltd., was established in 2009 and is located in the Zhenjiang district of Shaoguan City. This ambitious project boasts a substantial investment of 515 million RMB and covers an expansive area spanning approximately 700,000 square meters. The primary focus of BYD Forklift lies in the production of a comprehensive range of electric forklift series, which includes the electric counterbalance forklift series, electric warehouse forklift series, and electric tow tractor series, among others.

BYD Forklift has meticulously developed a complete forklift production line that encompasses four machining and welding lines, in addition to one painting line and three final assembly lines. This comprehensive setup enables the facility to achieve an impressive annual production capacity of 30,000 units. Furthermore, the factory has instituted a professional testing line and implemented a comprehensive quality system, securing ISO9001 certification. These measures are implemented to ensure the impeccable quality of each forklift and to provide customers with a consistently high level of quality and excellent service.

BYD Forklift has consistently pursued its vision of becoming a globally recognized leader in electric forklifts. The company embraces a development philosophy centered around "Pursuing excellence and continuous innovation." This commitment drives BYD Forklift to perpetually optimize and enhance its product offerings, catering to a diverse range of applications spanning from warehousing and logistics to port and terminal logistics. Market expansion efforts extend across multiple industries, including pharmaceuticals, food, cold chain processing, cosmetics, and various facets of the logistics sector. In response to valuable market feedback, BYD electric forklifts have notably demonstrated their substantial advantages in green environmental protection and energy efficiency. These qualities have garnered unanimous praise from both domestic and international customers, thereby establishing a firm foundation for BYD electric forklifts to emerge as a globally trusted brand.

In alignment with market development demands, BYD Forklift is currently in the process of establishing a comprehensive electric forklift base within the Ningbo Industrial Park. This forward-looking initiative integrates research and development, production, sales, and after-sales service to meet the evolving needs of the market. Upon completion, this project will serve as a central hub within the Yangtze River Delta region, extending its reach to cover East China while radiating across the entire nation and beyond for export. The strategic plan includes a substantial total investment of 500 million RMB, earmarked for the BYD Forklift Ningbo factory. This impressive facility spans 60,000 square meters and encompasses various essential processes such as vehicle machining, welding, painting, assembly, and modification. Its robust infrastructure will empower it to produce an annual output of 20,000 electric counterbalance forklifts and 30,000 warehouse forklifts, thereby contributing significantly to BYD Forklift's continued growth and success.

Customer visit: 

In preparation for customer visits, the dedicated sales and customer service teams at BYD proactively arrange appointments with clients while meticulously coordinating the timing, location, and agenda of each visit. These arrangements are efficiently facilitated through a variety of communication channels, such as telephone conversations, email correspondences, and other relevant means of contact. As part of this meticulous planning process, the sales and customer service teams intricately outline the specific topics that will be addressed during these interactions. These topics encompass a wide array of subjects, including product presentations, issue resolution strategies, training sessions, intricate business negotiations, and, when applicable, the formal signing of contracts. To bolster the effectiveness of these engagements, BYD's customer service teams diligently assemble pertinent documents and presentation materials, which may comprise comprehensive product manuals, illustrative presentation slides, tangible samples, and a host of additional resources designed to enhance the customer experience.

Once the customer visit has successfully concluded, BYD's adept sales and customer service teams systematically document the meeting's proceedings. This meticulous documentation process comprehensively encompasses the content discussed during the interaction, the outcomes of these discussions, and the strategic plans formulated for the subsequent steps in the customer relationship. Beyond the initial visit, BYD places significant emphasis on maintaining an ongoing line of communication with clients to ensure that their evolving needs and requirements are consistently met and addressed with the utmost professionalism and dedication.

FAQ:

1. Q: What industries are BYD pallet handling forklifts suitable for?

A: BYD pallet handling forklifts are typically suitable for various industries, including warehousing and logistics, manufacturing, retail, electronics, food and beverage, pharmaceuticals, and more. They are used for transporting and stacking goods, improving logistics efficiency.

2. Q: What are the different models and capacities of BYD pallet handling forklifts?

A: BYD offers a range of models and capacities for pallet handling forklifts to meet the specific needs of different customers. The choice of model and capacity depends on your particular application requirements and working environment.

3. Q: What power source do these forklifts use?

A: BYD pallet handling forklifts typically use batteries as their power source. This is done to reduce emissions, improve energy efficiency, and reduce noise.

4. Q: Is operating BYD pallet handling forklifts easy to learn?

A: Operating BYD pallet handling forklifts is generally relatively easy to learn, but operators need to undergo training and obtain the relevant driver's license. BYD typically provides training and educational materials to ensure that operators understand safe operation and best practices.

5. Q: Do these forklifts have safety features?

A: Yes, BYD pallet handling forklifts typically come equipped with various safety features, including brake systems, reverse warning devices, seat belts, and emergency braking systems, to ensure the safety of operators and those around them.

6. Q: How do you maintain and service BYD pallet handling forklifts?

A: Maintenance and servicing are crucial for the performance and longevity of forklifts. BYD typically provides maintenance and servicing recommendations and plans, covering tasks such as regular inspections, part replacements, cleaning, and lubrication. Operators and maintenance personnel should follow these recommendations for maintenance and servicing.

7. Q: Does BYD offer after-sales support and repair services?

A: Yes, BYD typically offers after-sales support and repair services, including training for maintenance personnel, spare parts supply, maintenance and servicing plans, and technical support. If you encounter issues or require repairs, you can contact an authorized BYD service center or dealer for assistance.

8. Q: What optional attachments and configurations are available for these forklifts?

A: BYD typically offers a variety of optional attachments and configurations to meet different application needs. These may include various types of forks, attachments, different seat and cabin configurations, and other customization options.